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Section 1
This module examines the setup of and transactions in Sales Order Management, including blanket sales orders, sales order shipments, drop shipments, and prepayments.
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Section 2
This module explores Microsoft Dynamics NAV pricing and discount features.
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Section 3
This module explores customer service features in Microsoft Dynamics NAV 2013, which include the substitution of one item with another, item cross reference, and nonstock items. Companies can manage the sale of nonstock items in two ways—create drop shipments and use special orders. Each of these features adds to customer satisfaction by offering more flexibility and by expediting the sales process.
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Section 4
This module explains how to set up all aspects of Purchase Order Management. It also describes how to use purchase documents.
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Section 5
This module explains how to set up requisition management and use the requisition worksheet.
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Section 6
This module explains the item charges and allowances.
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Section 7
This module explains how to define field definitions and date calculations and estimate dates. It also explains how to use Calendars functionality.
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Section 8
This module explains how to setup Returns Management and process returns from customer or returns to vendors.
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Section 9
This module explains how to set up assembly management. It also shows processes for assemble-to-order and inventory items.
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Section 10
This module explains how to set up and use reports and perform analysis by dimensions.
